Questions and concerns about the John Deere Protect program and coverages will handled by the PowerGard™ Protection Plan support department. All IT incidents must be reported with ServiceNow.
IT support requests for John Deere Protect must be submitted via the ServiceNow portal. Click on the “Get Help” button, then click “Report an issue – US and Canada” to create a support incident.
Please click on the “Knowledge Base” button to search for answers to common questions and concerns before creating a support incident.
ServiceNow Website: https://johndeere.service-now.com/dp